Privacy Policy

1. Information We Collect

We may collect the following:

• Full Name, Email Address, Phone Number
• Employment History, Resume, LinkedIn Profile
• Payment Information (not stored directly by us)
• Interaction Data via our Website, WhatsApp, and Email

2. How We Use Your Information

Your data is used to:

• Deliver personalized career services
• Enhance service delivery through AI tools
• Respond to inquiries and provide updates
• Process payments and invoices
• Improve our website and client experience

3. Sharing of Information

We do not sell or share your personal information with third parties, except:

• Service providers assisting us in service delivery (e.g., AI platforms, resume tools)
• Legal authorities when required by Jamaican law

4. Data Security

We use secure cloud platforms and encrypted communications to protect your data. Access is restricted to authorized personnel only.

5. Your Rights (Jamaican Context)

You have the right to:

• Request access to your data
• Request correction or deletion
• Withdraw consent to use your data (may impact service delivery)

Requests can be made via email to smarthiresolutionsja@gmail.com

6. Cookies & Analytics

Our website may use cookies to enhance user experience and track visitor behavior for analytics. Users can opt-out through browser settings.

7. Data Retention

We retain your data for up to 12 months after service completion, unless legal obligations require longer.